Contacts
Add, edit, and manage your contacts.
By Gareth and 2 others3 authors100 articles
- Single customer view
- View a contact's Insight data
- Send a previously sent campaign
- Use the scheduled contact importer
- Understand the import report
- About the Data Watchdog
- Review contact emails with the Global suppression list
- Use custom identifiers
- Correct incorrectly mapped data fields during a contact CSV import
- Manage and import contacts while updating fields or handling suppressed contacts
- Merging SMS and Email contacts into unified contacts
- Scenario 1: SMS and email contacts using broadcast SMS campaigns and SMS in automations
- Scenario 2: SMS and email contacts using SMS campaigns but not SMS automations
- Scenario 3: Sending to email contacts, while collecting SMS data outside of Dotdigital Marketing
- Scenario 4: Using send SMS action node in live programs
- Transfer mobile numbers from a custom data field to the Mobile number field
- Create a contact list
- Add an individual contact to a list
- Copy an existing contact to a list
- Export a list
- Merge contact lists
- Delete, empty, and edit lists
- Create a list based on contacts' geographical location
- List permissions: restrict who can send to specific contacts
- Take a random sample of contacts
- List subscription notifications
- Sort contact lists
- Segmentation overview
- Segment Agent overview
- Use Segment Agent to build and edit segments
- Types of segment rules
- Create a segment
- Use intelligent segment templates
- Copy, edit or rename a segment
- Refresh, delete, or export a segment
- Segment folders
- Remove a segment and its contacts from your account
- Create a segment from email replies
- Using SMS replies to segment contacts
- Create a segment based on purchase history
- Copy or convert a segment to a list
- List and segment analytics
- Create a segment from campaign tags
- Data field filter types in segment builder
- Troubleshoot segment issues
- Understand email contact suppression reasons
- Suppressed contacts and domains
- Adjust soft bounce settings
- Turn off SMS hard bounce automatic suppression
- Email opt-in types
- SMS opt outs with stop words
- Edit a contact's email opt-in type
- Suppress a contact
- Delete a suppressed contact
- Resubscribe a contact
- Export your suppressed contacts
- Use verified double opt-in
- Use verified double opt-in on existing contacts
- Segment contacts with verified double opt-in
- Establish when a contact subscribed
- Set up a preference centre
- Shared suppressions
- Create a signup form
- Use a customised unsubscribe form
- Unsubscribe a contact
- Add and remove suppressions from a list
- Export suppressions from a list
- Unsubscribe and Preferences page languages
- Customise the resubscribe confirmation email
- Customise the double opt-in confirmation email
- Understand contact and channel suppressions
- Manage unsubscribe links and preference centres