Contacts
Add, edit, and manage your contacts.
By Gareth and 2 others3 authors102 articles
- Single customer view
- View a contact's Insight data
- Send a previously sent campaign
- Use the scheduled contact importer
- Understand the import report
- About the Data Watchdog
- Review contact emails with the Global suppression list
- Use custom identifiers
- Correct incorrectly mapped data fields during a contact CSV import
- Manage and import contacts while updating fields or handling suppressed contacts
- Merging SMS and Email contacts into unified contacts
- Scenario 1: SMS and email contacts using broadcast SMS campaigns and SMS in automations
- Scenario 2: SMS and email contacts using SMS campaigns but not SMS automations
- Scenario 3: Sending to email contacts, while collecting SMS data outside of Dotdigital Marketing
- Scenario 4: Using send SMS action node in live programs
- Transfer mobile numbers from a custom data field to the Mobile number field
- Understand RFM personas and create custom ones
- RFM scoring and how to use it
- Understanding eRFM scoring and the decision window
- RFM personas dashboard
- Opportunities dashboard
- Persona movement report
- Create a segment based on an RFM persona
- Using the eRFM block in segment builder
- Create customer predictions
- Personas order filters overview
- Create a Personas order filter