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Add an individual contact

Add a single contact to your account, or edit an existing contact's details.

Written by Gareth Burroughes

Add a contact to your account using their email address, mobile number, or both. You can also edit the details of an existing contact from their Single customer view.

To add lots of contacts at once, see Upload multiple contacts.


Required permissions

To use this feature, you must be an account owner or have the following user permissions:

  • Contacts

  • Can create contacts


Add a contact

  1. Go to Audience > Contacts.

  2. Expand the New contact drop-down menu at the top of the page and select Add contact.

  3. Enter the contact’s Email address, Mobile number, or both.
    For mobile numbers, either:

    • use the international phone number format with (+): +44 7000 000000
      or

    • select the relevant country flag and enter the local number: 07000 000000​

  4. Select Add contact.
    The contact is added to your account.


Edit a contact's details

  1. Go to Audience > Contacts.

  2. Find and select the contact you want to edit.

  3. On the Single customer view, select the Data fields tab.

  4. Edit any details you want to change.

  5. Select Save.

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