Dotdigital Marketing is a large platform with lots of areas to explore, and this article is here to help you find your way around:

The left-hand navigation panel is used to go to all the different areas of your Marketing account.

The navigation panel is always available and can be used freely at anytime, from anywhere in Marketing.

You can expand and collapse the navigation panel by selecting Close/Open panel icon (11).

Select the App switcher icon to move between Dotdigital Apps.

Choose from:

Or, find out more about other apps also by Dotdigital:

Select Home to return to the Homepage.

Don’t worry, we always remind you to save your work before we take you back.

Your audience is made up of contacts; the email addresses and mobile numbers that you store in Marketing.

Expand the Audience drop-down menu and select one of the following areas:

Create custom-built campaigns and send them to your contacts.

Learn more in the Email and SMS collections of our Help Centre.

Expand the Campaigns drop-down menu and select one of the following areas:

Utilise Marketing’s tools to build engaging content and grow your contact lists.

Expand the Content drop-down menu and select one of the following areas:

Automate your workflows and everyday tasks using programs, triggered email, SMS, MMS, and WhatsApp campaigns, or push notifications.

Learn more in the Automation collection of our Help Centre.

Expand the Automation drop-down menu and select one of the following areas:

Offer instant one-to-one support to your customers by installing our chat widget to your site.

Learn more in the Chat collection of our Help Centre.

Track the performance of your accounts, channels, and commerce.

Learn more in the Analytics collection of our Help Centre.

Expand the Analytics drop-down menu and select one of the following areas:

View your data using dashboards for the following areas:

Seamlessly integrate and manage data flows in your account.

Learn more in the Integrations and Commerce collections of our Help Centre.

Select Connect to open the Connect page and select one of the following areas:

Manage contact and Insight data, and view or edit your commerce settings.

Select the icon to expand or close the left side navigation panel.

Manage your settings, teams, users, billing and payment details.

Learn more in the Account settings and admin collection of our Help Centre.

Select the Account menu icon and select one of the following areas:

If you’re done for the day, or taking a well-earned break, keep your data secure by logging out of Marketing.

To help you maintain data security, we automatically log you out after a period of inactivity.

An at a glance comparison of your recent email, SMS, and Surveys, pages, and forms performance.

Each metric infographic shows a percentage increase or decrease in comparison to the previous data range.

To display metrics from different areas of your account:

The date range works by comparing the metrics from a chosen date range to the previous date range of the same length. For example, today’s metrics compares to yesterday’s, and last week’s metrics compares to the week before.

To change the date range:

A list of your most recently sent emails and SMS messages, and published Surveys, pages, and forms.

To display recent activity from different areas of your account:

This area shows you the last pieces of content you worked on in your account.

To continue working with an item:

To choose between content you worked on and content worked on by all users across the account: