Dotdigital

Laura Russell

Gareth Burroughes

Get to grips with the fundamentals of Dotdigital Marketing.

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Welcome to Dotdigital Marketing

Navigate Marketing and take a quick glance at your data and activity.

Dotdigital Marketing homepage and navigation

Introduction

Your contact data is the backbone of everything else that you can achieve with Dotdigital Marketing.

Get started with contacts

Aggregate your marketing data and track the performance of your account, channels, and commerce.

Get started with analytics

Contacts and reporting

Create customised, targeted, and personalised email communications that feel relevant and tailored to each of your recipients.

Get started with email

Send non-marketing emails to individual contacts based on their interactions with you.

Get started with transactional email

With a delivery rate of 99%, SMS is the ultimate way to instantly connect with your contacts and return high engagement rates.

Get started with SMS

Learn everything you need to know before you start using WhatsApp.

Get started with WhatsApp

Communicate with customers and prospective customers in real-time using chat.

Get started with Chat

Ensure that you’re communicating through your contacts' preferred channels to help increase your engagement and customer satisfaction.

Get started with social and push messaging

Communications channels

Harness the power of AI to enhance your marketing, save time and increase productivity.

Get started with DotdigitalAI

Save time and increase the efficiency of your marketing efforts.

Get started with automation

Increase sales, improve customer engagement, and provide more personalised customer experiences.

Get started with commerce

Capture leads, gather data and promote your products, services, or upcoming events.

Get started with Surveys, pages, and forms

Advanced and hyper personalization provides tools to personalize prospect and customer journeys across the web, email, and app.

Get started with Advanced and Hyper Personalization

Easily integrate with the tools you use most.

Get started with integrations

Tools

Accessibility shortcuts can improve your experience with Dotdigital Marketing using a keyboard or assistive device.

Dotdigital Marketing keyboard shortcuts for accessibility

Accessibility

Developer hub

Academy

Contact Support

Go to Dotdigital

Find answers and get help from Intercom Support and Community Experts

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Find guides, answers, and references.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.