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Dotdigital AI for email campaigns

Use the power of AI to optimise your email campaigns.

Written by Gareth Burroughes

Email marketing is a powerful tool for your business, and crafting the perfect email campaign can improve your engagement with your contacts. Dotdigital AI is here to help. You can call on Dotdigital AI wherever you see the sparkle.


Before you start

  • Dotdigital AI is an artificial intelligence tool powered by Microsoft Azure’s OpenAI service and ChatGPT, and it might produce incorrect responses. It is crucial to examine any suggestions provided by the Dotdigital AI feedback assistant thoroughly before making changes to your email campaign.

  • Dotdigital AI runs against a model in Azure that's specific to Dotdigital. The model discards all information after providing feedback on your campaign.

  • Based on a fair usage policy, we ask you to use Dotdigital AI responsibly. Maximum 200 requests per account every 24 hours.


Use Dotdigital AI Subject line assistant

Grab your contacts’ attention in the right way as soon as you hit their inbox.

Start typing your subject line and, once you enter more than four characters, Dotdigital AI automatically generates alternative or improved versions of your text based on what you’ve written. The more context you provide, the more tailored and relevant the suggestions are.

Each Dotdigital AI-generated subject line includes an A/B button, allowing you to create test variants and find out which one performs best.


Feedback assistant

You can use Dotdigital AI Feedback assistant for various use cases, such as refining your copy for better audience understanding, and boosting engagement with more fun and creative content ideas.

Dotdigital AI can also help ensure you've aligned the tone of your emails with your brand voice and audience preferences, while identifying the strengths of your email campaign to build upon and optimise future communications.

By analysing the content of your email, Dotdigital AI gives you five pieces of feedback to improve your content:

  • Positive feedback
    Identifies a particular aspect of your email that stands out and provides a compliment. Use this to understand what works well and how to build on your strengths.

  • Constructive criticism
    Pinpoints any part of your email that might be unclear or confusing to the average reader. Use this to take onboard constructive criticism for improving the clarity and messaging of your campaign.

  • Creative idea
    Provides a unique, out-of-the-box suggestion for something fun and engaging you could include in your email. Use this to find inspiration for a creative twist that makes your campaign more engaging.

    Visual elements are not included in these suggestions.

  • Tone evaluation
    Considers your email's overall tone and determines whether it's positive, negative, or something else. Use this to ensure your message aligns with your brand voice and resonates with your audience.

Dotdigital AI needs at least 30 words to analyse to provide feedback.

Use Dotdigital AI email Feedback assistant

  1. Create or edit an HTML Email campaign as normal.

  2. On the EasyEditor toolbar, select the Dotdigital AI icon.

  3. Select Feedback assistant.

  4. Dotdigital AI reviews your campaign and, in a few seconds, produces five suggestions for improving and optimising your campaign content.

  5. Review Dotdigital AI feedback, but only make changes you are sure about.
    For additional or alternative feedback, feel free to try again.


Rewrite assistant

The Dotdigital AI rewrite assistant is a tool for content creators. With the help of Dotdigital AI, you can create captivating content, manage your time more effectively, overcome writer's block, avoid digital uniformity, find inspiration, and effectively convey your message in a tone that matches your company's style.

The Dotdigital AI rewrite assistant enables you to select from five rewriting options:

  • Check grammar
    Fix any grammar, punctuation, and spelling errors in your copy. Additionally, you receive constructive feedback to enhance your writing further.

  • Change tone
    Change the tone of your copy. Choose up to two tones to apply.

  • Change length

    Change the length of your copy. Choose to expand or shorten your copy.

  • Rephrase text
    Choose to rewrite your copy in a specific way.

    • Summarise: make your text shorter and more concise.

    • Reword: retain the meaning of your text but provide an alternative wording.

    • Improve readability: Improve clarity and structure.

    • Simplify: break down complex ideas or language into simpler terms and concepts.

  • Add emojis

    Brighten up your text with relevant emojis.

The Dotdigital AI rewrite tool is available in text-based blocks in EasyEditor for email campaigns and Surveys, pages, and forms.

Use the Dotdigital AI rewrite assistant

  1. In your Email campaign, hover over the text box you want to rewrite.

  2. Select the Dotdigital AI icon in the text box header, then select the rewrite option you want to use.

  3. If asked, choose a maximum of two options for your rewrite.
    For example, a tone type.

  4. Hover over the rewrite you want to use, then select Copy in the bottom right. This copies the rewrite to your clipboard so you can paste it back into your text box.

Supported languages

Dotdigital AI can check grammar and provide suggestions for any language. However, all feedback and instructions are given in the language associated with your account.

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