Dotdigital

Manage team and user details, permissions, account usage and billing, and platform and feature settings.

Settings overview

Use Account settings to manage your account’s configuration, compliance, security, and feature availability.

Manage your account settings

Activate products and services you've added to your account.

Product activation information

Edit your profile information, preferences, and security settings.

Manage your user profile

You can purchase account upgrades and add-ons from a single location, making it easier to manage optional features for your account.

Buy upgrades and add-ons for your account

The account owner has full administrative access to the account.

Change the account owner email address

Update your password through your user profile.

Change your password

Add an extra layer of security to your account by requiring users to verify their identity when they sign in.

Secure your account with two-factor authentication

Dotdigital Marketing works on all modern browsers. Older browsers may offer less support.

Supported browsers for using Dotdigital Marketing

Recover deleted items or permanently remove data from your account.

Use the recycle bin

Technology service availability, support management and product release communication channels.

Global Service Level Agreement for Dotdigital

Knowing the expiration date of your domain is particularly important if you want to renew and maintain your domain.

Expiration and renewal of purchased domains

Safelist our IP ranges to prevent filtering issues and ensure your email campaigns and account features work as expected.

IP addresses used by Dotdigital Marketing

Password rotation requires users to change their Dotdigital Marketing password every 90 days.

Password rotation

For users of both platforms, easily switch between accounts without breaking your workflow.

Switch between Marketing and Personalization accounts

Time zone settings affect when your campaigns are sent, so it’s important to configure them correctly for your account.

Manage time zone settings

Gareth Burroughes

Laura Russell

Bartlomiej Rekosiewicz

Account settings

Developer hub

Academy

Contact Support

Go to Dotdigital

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.