Dotdigital

Gareth Burroughes

WhatsApp

Set up your WhatsApp Business account and start sending campaigns.

The WhatsApp getting started checklist

Learn all about WhatsApp messaging limits.

Understand WhatsApp messaging limits

Set up and start sending WhatsApp messages within Marketing.

Create a new WhatsApp account

Learn to verify your WhatsApp Business account.

Verify your Business Portfolio

Get the blue tick verification badge to show customers your WhatsApp account is authentic and official.

Verify your WhatsApp account and get the Blue tick

WhatsApp is now available to businesses by using APIs through a select number of official providers.

Use WhatsApp with our API

Update your business profile information to help customers find and connect with you.

Edit your WhatsApp Profile

Update the business name that appears in WhatsApp conversations.

Change your WhatsApp display name

Switch your WhatsApp number to Marketing and keep your business account settings.

Migrate your WhatsApp account to Marketing

Key security and compliance documents and information for the WhatsApp integration.

WhatsApp Integration: Data Protection, Security, and Compliance

Set up WhatsApp

Learn to create a message template for WhatsApp Business.

Create a message template for WhatsApp Business

Learn to send a broadcast campaign with WhatsApp.

Send a broadcast campaign on WhatsApp

Learn to send a triggered WhatsApp campaign as part of an automated program.

Send a triggered campaign on WhatsApp

Learn to add a trackable link to your WhatsApp campaigns.

Track link clicks in WhatsApp messages

Create WhatsApp links that start instant conversations and help you build your subscriber list without saving phone numbers.

Click-to-chat for WhatsApp

WhatsApp campaigns

Learn how WhatsApp consent management works in Marketing.

Manage WhatsApp consent

Grow your WhatsApp audience by inviting existing contacts or reaching new people through social media.

Collect WhatsApp subscribers

Manage consent for WhatsApp subscriptions.

WhatsApp subscriptions

Learn how to find key reporting metrics for your WhatsApp Business message templates.

WhatsApp reports

Identify and resolve common issues when using WhatsApp with Marketing.

WhatsApp messaging - troubleshooting

Learn to reply to inbound WhatsApp message in Chat.

Reply to inbound messages

Learn how to create auto-responders for WhatsApp.

Create an auto-responder for WhatsApp

Two-way chat

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Academy

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.