With the Dotdigital Marketing for Adobe Commerce (previously Magento 2) connector, you can make use of Marketing transactional email functionality to send, manage and track all of your transactional emails.
Learn more about transactional email in Marketing in Use transactional email.
Before you start
To be able to use transactional emails in the connector, you must have transactional email enabled in Marketing. If you need help, contact your Customer Success representative.
All transactional emails sent from Marketing must use a custom from address that's already been set up in your Marketing account.
If the from address set up in Adobe Commerce doesn't exist in Marketing then we alter the transactional email's from address to your account's default from address.
Learn more in Branded domains: sending with a custom from address (CFA).
It's also important to have set a Custom reply-to address on the from addresses you use in Marketing to ensure that you receive any replies to your transactional emails.
Learn more in the section Replies to transactional emails.
Use Marketing transactional email
The Adobe Commerce integration uses the simple sending method of SMTP and is purely a delivery mechanism for all the transactional emails you already have set up in Adobe Commerce.
By using Marketing transactional email service, you benefit from not only improved deliverability of your transactional emails but also greater visibility and insight into the sends and clicks for these communications.
Set up transactional email in Adobe Commerce
After creating a transactional email user in Marketing, you need to add the email address (referred to as the Username in the connector) and password to the connector's Transactional Emails section.
Learn more in Create a transactional email user for SMTP.
To do this:
Go to Stores > Configuration > DOTDIGITAL MARKETING > Transactional Emails and find the heading Transactional Email Settings.
Select the Username field and enter your transactional email user.
Select the Password field and enter a password.
Select Save Config.
Provided all the details are correct, you're now set up in the connector.