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Update a purchase order number

Update the purchase order number that we apply to your invoices to prevent any delays in processing.

Written by Laura Russell

When you provide us with a purchase order, the reference number supplied can be added to your invoices so that your Finance department can quickly approve them for payment.


Before you start

  • You must be an account owner or a managed user with the Can manage account user permission enabled to access billing details.

  • We strongly recommend that you use an annual Purchase order number if possible, to limit how often you need to update this information.

  • Purchase order numbers are only added to new invoices generated since the PO number was added. If you want to add a purchase order number to an older invoice, contact our support team.


Billing contacts

You can add billing contacts to receive copies of your account invoices.

These contacts do not automatically have access to the platform, so if they need access to your account or billing details in Dotdigital Marketing, you should add them as a user. There's no limit to the number of users you can add for an account.


Edit your purchase order number

  1. Select the Account menu icon and go to Settings > Billing > Billing details.

  2. Under Company details, enter the new PO number into the Purchase order number field.

  3. Select Save.

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