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Update a purchase order number

Update the purchase order number that we apply to your invoices to prevent any delays in processing.

Written by Laura Russell

When you provide us with a purchase order, the reference number supplied can be added to your invoices so that your Finance department can quickly approve them for payment.


Before you start

  • You must be an account owner or a managed user with the Can manage account user permission enabled to access billing details.

  • We strongly recommend that you use an annual Purchase order number if possible, to limit how often you need to update this information.

  • Purchase order numbers are only added to new invoices generated since the PO number was added. If you want to add a purchase order number to an older invoice, contact our support team.


Billing contacts

You can add billing contacts to receive copies of your account invoices.
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These contacts do not automatically have access to the platform, so if they need access to your account or billing details in Dotdigital Marketing, you should add them as a user. There's no limit to the number of users you can add for an account.


Edit your purchase order number

  1. Select the Account menu icon and go to Settings > Billing > Billing details.

  2. Under Company details, enter the new PO number into the Purchase order number field.

  3. Select Save.

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